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About New HughesNet Centre
Why should a customer at HughesNet Fusion center trust us with money and his monthly e-commerce transactions? Relevant service providers will announce HughesNet Fusion as their official bill collection partners. There will be a connection of HughesNet Fusion database to the database of participating service provider, and the receipt that is provided to the customer would be officially validated by the concerned service provider. Thus customers can be sure that their utility bill is actually getting paid. What are the different Interactive Online Learning offerings at a HughesNet Fusion center? HughesNet Fusion offers a variety of vocational and career oriented courses to students and others. These are satellite based education and training service for customers. HughesNet Fusion has tie ups with several prestigious education and management institutes. Faculty from these institutions provide students, sitting at their neighborhood HughesNet Fusion centers, with high quality supplementary education aimed at making them perform better in school, board and competitive examinations. For students, there are numerous benefits in terms of savings in both cost & time, there is no loss of productivity, and students get trained in their respective locations, at the same time, by the same instructor. HughesNet Fusion Global education thus has redefined the very concept of classroom Education retaining all its benefits, improving its reach and enhancing collaborative group learning. For more info see www.hnge.in Will I need courseware material (hard copy) to give to the students in the education part of HughesNet Fusion? This requirement will vary from course to course. In some cases hard copy of study material may be required which will be distributed to students by you. How will you charge us for the courseware? It is built in the course fee. Finance Related Queries How much money will be required for me to start a franchise center? Your total investment for starting a HughesNet Fusion center may vary as per services you opt to offer between Rs 50,000/- to 6 Lacs. The investment amount will depend upon the Services Chosen by you, location, interiors and infrastructure. Details may be discussed at mutual convenience. How much working capital will be required? The monthly out of pocket expenses are expected to be about Rs. 5,000 – Rs 12,000 including salary of one hired person, admin expenses and marketing expenses, not including your salary. What would be the approximate break even time for my investment? The break even time in most cases will vary between 16 to 24 months, depending upon the infra structure already available with you. However the exact returns will depend upon your willingness to make the efforts for capturing the market. If you require, HughesNet Fusion can work with you to create a customized ROI plan with a break even period. Can I pay the money in installments? No. Is there any financing option available to me? HughesNet Fusion does not provide any financing. However we can assist you in developing a business plan which can help you in securing the loan through a local bank Will I get a minimum guarantee? The franchise model is based on revenue sharing. It is designed to maximize earnings for you. How is being a HughesNet Fusion Business Partner better than having an independent business? There are a number of advantages • Access to our already successful and established products and services ensures a better business. • A proven method of operating a HughesNet Fusion center reduces the many risks one faces in opening a business. • The Business Partner purchases not only a trademark, but also the experience and expertise of the HughesNet Fusion. • You get a stable and reliable business that is already established • You get quality and brand name associated with HughesNet Fusion / Hughes Communications India Ltd • You get a brand name and excellent growth opportunities Why should I prefer HughesNet Fusion to other related franchisees? A HughesNet Fusion center has much more to offer than your neighborhood internet café. First of all it offers a basket of services for customers' convenience. All these services are at a very affordable price. A HughesNet Fusion center aims to be a neighborhood retail store where a customer can walk in and avail a range of services to make his life easier. A customer gets variety, value for money and convenience, all at the same place. Does HughesNet Fusion center make a profitable business? Yes. There is a demand for the services offered. This demand is going to increase especially in the area of e-learning. The services offered are such that would ensure repeat business. Also with the commitment of HughesNet Fusion to bring in more such services, a HughesNet Fusion center has all the possibilities of becoming retail, neighborhood convenience store.
Services and products Tell me about the products and services offered to a customer at the center. HughesNet Fusion has a range of product and services to safeguard your business. Current offerings include: - Broadband internet for retail consumers- to access the internet and internet related applications like surfing email and chat.
Global education HughesNet Fusion has tie ups for a variety of vocational and career related programs for students and others who can learn in their neighborhood through e learning. E-commerce- includes payment services for transactions VOIP Coming soon - Telemedicine & Gaming
Which new services can customers expect at a HughesNet Fusion center? HughesNet Fusion will be introducing soon the following services to their customers. • e-health services. Why would someone prefer HughesNet Fusion center over other cyber-cafes / internet cafes for net or email usage? At a HughesNet Fusion a customer gets • Net surfing at highest speed because of satellite broadband- lower time and value for money • Net charging per minute and no logging charges- hence lower actual cost • Comfort and adherence to statutory regulations. Tell me about the payment and transaction services available to customers at a HughesNet Fusion center. HughesNet Fusion aims to provide the customers an opportunity to pay their utility bills at their nearest HughesNet Fusion center. Currently services like Railway Ticket reservation, Mobile Recharge Coupons, Firstandsecond.com, Air Deccan, Yatra Travel Services, transactions and Shaadi.com payments can take place at a HughesNet Fusion center. Tie ups are on with several service providers and as the centers expand these services will expand to include many more activities such as e ticketing, payments and bill collections etc. HughesNet Fusion hopes to be able to offer bill payment services free of cost to the users. However the actual pricing (free or available at a flat nominal charge) will depend on the primary service providers involved I already have some infrastructure required for a HughesNet Fusion. Can I use the same? Will I get a rebate on the investment? If your existing equipment is relevant and is of the correct configuration as required by HughesNet Fusion center, then it can be used in HughesNet Fusion center. In that case your investment may reduce depending upon the appropriateness of equipment/ material you already have. The decision of our franchise managers will be final in this respect. And they will be able to work out a customized investment plan for you. What will be the duration of my contract? Three years from the execution of the agreement. Support and Training Do I get any technical support from HughesNet Fusion? Our technical support contact center and website is available to the franchise to resolve any problem that may be faced right from the time of installation to routine technical hitches in the running of the center. Our engineering team is constantly in touch with the franchises centers to resolve any technical problem in shortest possible time. What is the marketing support available to me? HughesNet Fusion will create marketing campaigns for your area. We will also design and manage the production of all sales and promotional material. For nation wide campaigns and activities, we will provide you with a minimum amount of marketing material. All additional material will be indented by the franchise. If I were to do my own promotion for traffic generation, will HughesNet Fusion help share costs with me? If it is done specifically for your area, the company will not share the expenses. However if the promotion is territory wide, then the company will work out an equitable method of sharing expenses between different franchises and itself. Do I get any training before I start my business as a Business Partner? HughesNet Fusion will provide comprehensive training and development program as part of induction process. In order to make your business successful, training will be a continuous and ongoing process. Can you teach this business to someone with no previous engineering/ computers experience? Yes, it is more advantageous to have people with well-rounded business experience, than to have only a degree. Will you provide assistance in selling the education courses? If required, certainly. The exact modalities can be worked out through discussions and to our mutual satisfaction. Will you help me generate the business If I am unable to do it on my own? HughesNet Fusion franchise mangers will work with you to help you increase your business. You are not alone in this business and our people will work with you to make it a successful center. How much of previous experience is required? While similar previous experience would help, we are looking for someone who has good organizational skills, a commitment toward goals, and a positive "can do" attitude, independence with an ability to ask for support, and good people skills to foster harmonious customer relations. Location and infrastructure related Are there any functioning HughesNet Fusion centers? Yes, Hughes has several operational HughesNet Fusion centers. Details of these centers are available on our website Where all are you going to open HughesNet Fusion centers? We plan to open 1500 centers across India. Do I get a protected territory? No. However, we will only open new centers in an area only if we believe that the market needs more centers. We will work to maximize every body's profits. I have a new store where I have invested Rs. 10 lacs recently. Would you want me to change it according to your specifications again? Our franchise manager will look at it and see if it conforms to HughesNet Fusion center specifications. If it does, you may not need to spend any more. But if it does not, specific changes will have to be made to meet our standards. How long does it take to start a HughesNet Fusion center? After signing up for the Centre, paying up for requisite equipment and fees normally it takes 20-25 days to start the center
Technical Help Desk
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